Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how once ‘Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy to get an understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Privacy Policy outlines how A’Jala Swimwear & Designs (“A’Jala,” “we,” “us,” or “our”) collects, uses, and protects your information. It also explains your rights and our obligations under applicable laws, including the California Online Privacy Protection Act (CalOPPA), CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and CTIA guidelines for mobile messaging. This policy applies to all users of our website, mobile services, social media pages, and subscription platforms.

What personal information do we collect from the people that visit our blog, website, or app?

When you visit, order or register on our site, as appropriate,  we may collect the following information:

• Name
• Email address
• Phone number (including mobile numbers)
• Mailing address
• Payment information (secured through a third-party gateway)
• Preferences and interests
• IP address, browser type, and device information
• Responses to surveys, reviews, or promotions

When and how do we collect information?

Information may be collected when you:

• Register or create an account
• Subscribe to our SMS or email communications
• Place an order or interact with our store
• Participate in giveaways or surveys
• Contact customer service or engage through live chat
• Interact with us via social media or third-party integrations

How do we use your information?

We may use the information to:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email, or phone inquiries)
• Deliver products and services
• Send marketing emails, text messages, or push notifications
• Process transactions securely
• Provide customer service and technical support
• Send updates on orders, promotions, or events
• Comply with legal or regulatory obligations

SMS/MMS Messaging & Telecommunications Compliance
By submitting your mobile number and opting in via our website, checkout, or keyword text campaigns, you consent to receive recurring marketing and informational messages (SMS/MMS) from A’Jala Swimwear & Designs. Message frequency may vary. Standard message and data rates may apply.

We follow the Telephone Consumer Protection Act (TCPA) and CTIA Mobile Compliance Guidelines:

• You may opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us at ajala.inc@gmail.com.
• We do not sell or rent your mobile number to third parties.
• All opt-in records are securely maintained.

Consent is not a condition of purchase.

Email Marketing (CAN-SPAM Act Compliance)
We collect your email to:

• Send order confirmations and delivery updates
• Share newsletters, promotions, and event information
• Respond to customer service inquiries
• Provide post-purchase communication and updates

To comply with the CAN-SPAM Act, we:

• Do not use misleading subject lines or sender names
• Clearly identify advertisements and promotional content
• Include our business address in every message
• Offer an easy-to-use unsubscribe option at the bottom of each email
• Honor all opt-out requests within 10 business days

How do we protect your information?

• All sensitive data is encrypted via SSL (Secure Socket Layer).
• Personal information is stored behind secure networks.
• We never store full credit card information on our servers.
• Our website undergoes regular malware scans and security audits.
• All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in our shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It will not affect the user’s experience that makes your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, including Analytics and marketing support, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it is appropriate to comply with US law, enforce our site policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 16 years old. Parents or guardians may contact us to remove any such data.

Your Rights
Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct or update your information
• Request deletion of your information
• Object to marketing or profiling
• Withdraw consent at any time

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 7 business days

We will notify the users via in-site notification

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at contact@ajala.design,  and we will promptly remove you from ALL correspondence.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here, and the updated date will reflect the change. We encourage you to review this page regularly.

Contact Us
A’Jala welcomes your questions or comments regarding the Terms:

A’Jala
1219 Robinson Ave
PEARL CITY, Hawaii 96782

Email Address:
contact@ajala.design

Telephone number:
254-415-9538

Effective as of June 01, 2024